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Hulunem Privacy Policy

Effective Date: January 1, 2024

Welcome to Hulunem! We are committed to safeguarding your privacy and want you to understand how we collect, use, and protect your information. Below, we've outlined our policies in clear terms.

Who We Are

When we say "we," "us," or "Hulunem," we refer to either Tumodi Partners, a Canadian corporation based in Toronto, Ontario (unless you're an Ethiopian Resident), or Tumodi ETH, a limited liability company located in the Federal Democratic Republic of Ethiopia (if you are an Ethiopian Resident). An "Ethiopian Resident" is someone residing in the Federal Democratic Republic of Ethiopia.

Your Consent

By using our services, including our websites, communications, and mobile applications (collectively referred to as the "Service"), you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. We may provide translations of this policy for your convenience, but in case of any discrepancies, the English version prevails.

What Information We Collect

We collect the following types of information:

  • Personal Information: When you register for an account, we may ask for your name, email address, phone number, and postal address.
  • Usage Data: We gather information about your interactions with our website, such as the pages you visit, searches you make, and links you click.
  • Device Data: Details about the device you use to access our website, including device type, operating system, IP address, and browser type.
  • Location Information: With your consent, we may collect information about your geographical location to provide location-based services.
  • Feedback and Reviews: If you choose to leave feedback or reviews, we may collect and display this information publicly on our platform.

How We Use Your Information

We use the information we collect to:

  • Operate the website and maintain your account.
  • Process your requests and transactions.
  • Send you marketing communications (with your consent).
  • Analyze your usage patterns to improve our services.
  • Personalize your experience on our platform.
  • Respond to your inquiries and provide customer support.

Sharing Your Information

We may share your information with:

  • Third-party service providers who assist us in operating the website and delivering our services.
  • Business partners for joint marketing efforts, with your consent.
  • If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Law enforcement agencies, government authorities, or legal representatives if required by law or to protect our rights or the rights of others.

Your Choices

You can manage your communication preferences and opt out of receiving marketing communications from us at any time. Additionally, you can access, update, or delete your personal information by logging into your account or contacting us directly.

Data Retention

We will retain your information for as long as necessary to provide the services you've requested and to comply with legal obligations. If you request deletion of your account, we will securely delete or anonymize your information, unless we are required by law to retain it.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from them. If you believe your child has provided us with personal information, please contact us.

International Transfers

Your information may be transferred to, stored, and processed in countries other than your own, where data protection laws may differ. By using our website, you consent to such transfers.

Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure, so we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy periodically, and we'll notify you of any changes by posting the updated version on our website. We recommend reviewing this policy regularly for updates.

Contact Us

If you have any questions or concerns about our Privacy Policy or practices, please contact us at [email protected].

Additional Information

This Privacy Policy is governed by and construed in accordance with the laws of Ethiopia.